Three buyers, three search behaviours
Cleaning demand splits cleanly into three buyer cohorts. Each has its own query shape, its own ranking surface, and its own conversion economics. Treating them as one cluster is why most cleaning SEO underperforms.
1. Domestic recurring
“Cleaner near me”, “weekly cleaning [area]”, “house cleaner [town]”. Lifetime-value-driven. Customer wants one consistent cleaning team for the long term. Conversion is slow (4–8% from search to first booking) but retention is high (~80% of first cleans convert to recurring). Map Pack visibility + 6+ recent reviews is the foundation.
2. End-of-tenancy / one-off
“End of tenancy cleaning [area]”, “deposit clean”, “move out cleaning”. Highest immediate intent of any cleaning sub-vertical. Conversion 25–35% from search to call because the customer has a fixed move date and a deposit at stake. Letting-agent-led demand is even higher because one good clean wins every void in the portfolio.
3. Commercial / office
“Office cleaning [city]”, “commercial cleaning contractor”, “NHS cleaning supplier”. B2B procurement vertical. Buyer is a facilities manager, office manager, or procurement officer. 24-month contracts typical, £200–£2,000 per month. Ranking surface is Google blue-link plus LinkedIn plus procurement directories. Different content stack, different pricing tier.